Privacy Policy

1. Who this policy covers

This policy covers information handled by Impact Digital Marketing Institute through its website, enquiry forms, career assessment, enrolment process and training services. Our location is Madhapur, Hyderabad. External services have their own privacy notices.

2. Information connected with your interaction

The details relevant to an enquiry are different from the details needed to deliver a course. We request information in connection with the purpose of your interaction.

• Enquiries and demo requests: name, phone number, email and the message or course preference you provide.
• Enrolment and learning: contact details, course and batch information, relevant educational background, assignments and support conversations.
• Payments: transaction reference, receipt and payment status needed to administer your enrolment. Do not send card PINs, passwords or one-time passwords to the institute.
• Career support: a resume, portfolio and preferences you choose to provide for placement assistance.
• Website use: technical logs and browsing information associated with the site and any active analytics or advertising tools.

3. Why information is used

• Respond to your enquiry and arrange a demo or career guidance conversation.
• Administer enrolment, course access, schedules, materials and learning support.
• Keep payment and service records and resolve complaints or refund requests.
• Support website operation, prevent misuse and understand how the website is used.
• Provide career assistance and send updates relevant to your training.

Optional promotions are separate from essential course communications. You can ask us to stop promotional messages without opting out of necessary enrolment or class updates.

4. Sharing and permission

We do not sell your personal information. Information may be shared with providers involved in hosting, payments, communication or course delivery to support the relevant service. It may also be disclosed when required by applicable law.

We share a student profile, resume or portfolio with potential employers for placement assistance with the student’s consent. Public use of an identifiable testimonial, photograph or student work requires permission.

Providers may process information outside India. Their terms and applicable requirements govern those services; contact us if you need information about a provider connected with your enrolment.

5. Cookies, embedded content and external links

Website technologies can support sessions, site functionality, usage measurement or advertising. The information associated with a visit depends on the tools active on the page and your interaction with them.

You can inspect, block or delete cookies through your browser settings. Blocking some technologies can affect site features. Contact us with questions about tracking associated with an enquiry or visit.

Opening a LinkedIn, WhatsApp, YouTube or other external link brings you under that service’s privacy practices. Review its privacy notice before sharing information.

6. Classes, recordings and learning groups

Online classes and course recordings can contain participants’ names, voices, chat messages or contributions. Use the class tools thoughtfully and avoid sharing private information in group discussions.

Course recordings and learning resources are for authorised learners. Do not redistribute recordings or another student’s details. Ask the team before sharing a class contribution outside the learning environment.

7. Keeping and protecting information

Information is kept for the purpose of the service, support, financial record-keeping and any applicable retention requirement. The period can differ between an enquiry, an active enrolment, a payment record and a complaint.

Contact us to ask about the retention period for a specific record or to request deletion. A request may not remove records that must be retained for legal requirements or an unresolved dispute.

We take reasonable steps to protect information and restrict its use to the relevant purpose. No website, transmission method or storage system can provide absolute security.

8. Your requests and choices

• Ask what personal information we hold in connection with your interaction.
• Request correction of inaccurate or incomplete details.
• Request deletion, subject to applicable record-keeping obligations.
• Withdraw permission for an optional use or ask to stop promotional messages.
• Raise a concern about how your information has been handled.

Include enough detail to locate the relevant enquiry or enrolment. We may need to verify your identity before disclosing or changing records. Do not send sensitive identity documents unless the team explains why they are required and how to submit them safely.

Requests are handled in accordance with the requirements applicable to the information and the service. Withdrawing permission may affect an optional service that depends on it.

9. Learners under 18

Our courses are not intended for children under 16. A parent or guardian should contact the institute before an enrolment for a learner aged 16 or 17 so eligibility and consent can be addressed. Parents or guardians can also contact us about a child’s information.

10. Policy updates

We may revise this notice as our services or information-handling practices change. The page version helps you identify the revision. Significant changes affecting an ongoing service will be communicated through an appropriate channel. Merely visiting this page does not constitute permission for every optional use of your information.

11. Privacy contact

Impact Digital Marketing Institute
Madhapur, Hyderabad

Email: contact@impactdigitalmarketinginstitute.in
Phone: +91 7416506166

Use the subject “Privacy request” and describe the enquiry, enrolment or record involved. If a response does not resolve your concern, ask for a further review by the institute team.

Open the contact page